Since we launched keywords for everyone, it’s become one of our most-used features, providing that extra bit of noise filtering from the main topic feeds.
When choosing your keyword selection, it was difficult to see the effect it would have had; there was no indicator as to how many recent enquiries your keywords would have matched. This lead to the unfortunate situation where a couple of customers ended with a set so niche, they matched nothing.
With this feedback in mind, our weekend development was to include on the keywords page, a banner which says how many enquiries over the past few days you’d have received, if they were in place:
As you add and remove keywords, you’ll get immediate feedback on the number of enquiries matched and if you’re interested in the detail, simply click the banner to see the enquiries in full.
It’s your feedback which helps direct our development, so let us know what’s working for you, and what isn’t, and we’ll see what we can do!