Many subscribers are successfully using our keyword filtering system to receive fewer, more relevant journalist request alerts. Sometimes we see fairly complex phrases, of three, four or more words being used in subscriber keyword lists. These more complex phrases are unlikely to match what journalists write in their requests – and so will return few matches.
To provide guidance when entering keywords we’ve added a contextual warning banner that pops up when a complex keyword is entered.
Some related posts on keyword filtering of journalist requests
We’re happy to provide support on using keyword filters to improve your journalist request feed results – so please contact us.