News

Dot Star Media technology monitors tweets posted to #journorequest and other related hashtags on Twitter. We identify which tweets are requests from journalists and send prompt alerts to subscribers – by email, Teams or Slack.

Frequency of hashtags appearing in journalist requests can give an indication of what subjects are in journalist minds.

Many themes are seasonal or recurring. Knowing what typically gets talked about through the course of a (normal) year can help with campaign planning.

Here’s a month-by-month look at top hashtags used by verified journalists over the last year or so.

One of the most popular hashtags on 𝕏 (formerly Twitter) for journalists is #journorequest, which – as readers here will know – allows journalists to find sources, experts, or stories for their articles. But has the use of this hashtag changed since Elon Musk took over 𝕏 (Twitter) in October 2022?

We analysed the data and found that the number of journalists using #journorequest has remained broadly stable since the Musk acquisition.

The chart below shows the monthly count of individual journalists using #journorequest from April 2022 to March 2023. There is no significant increase or decrease in the trend, despite all the controversial changes that Musk has introduced to the platform.

This suggests that journalists are continuing to find value in using #journorequest on Twitter to connect with potential sources and stories.

At Dot Star Media we monitor the #journorequest hashtag 24/7 for journalist requests, and send alerts to subscribers for relevant opportunities – helping people respond to journalists promptly and win media coverage. Journalists can also submit requests to our network of public relations professionals, charities, businesses and academic institutions through our free journalist enquiry form.

What is a media request?

Journalists writing stories often search for insights, remarks, or interviews from organisations in the sector they are covering. Many journalists post these requests on social media, forums, or specialised platforms.  These requests are referred to as media requests, or journalist enquiries. Responding to media requests can be a swift and simple way to get your organisation highlighted in the media.

Who do journalists want to hear from?

All sorts. The kind of organisations journalists seek information from is varied and includes businesses, academia, think-tanks, individual experts, authorities and charities. The actual information or comment sought very much depends on the story.

Who can respond to a media request?

Anyone who can genuinely help a journalist with their story can respond to media requests. In practice many organisations find that hiring a PR agency, who are experts in reviewing and responding to media requests, works well. Business owners can also receive and respond to journalist enquiries directly. Either way, responding to media requests is an established and effective way to earn print and online media coverage in newspapers, consumer magazines and trade titles.

How to respond to media requests?

When responding to media requests it helps if you put yourself in the journalist’s shoes and consider the audience that they are writing for. These tips make it easier for a journalist to work with you:

Be relevant:
Journalists frequently complain about off-topic pitches. Read the request carefully – we suggest reading it twice – then make sure your response is relevant to the journalist’s request.

Be prompt:
Journalists often have tight deadlines. Responding fast builds trust and establishes you as a reliable source. Being quick gives you a better chance of winning media coverage in a competitive field.

Be transparent:
Be open about who you are, who you represent, and what information you can provide. Be clear about any limitations or restrictions on what you can share.

Be concise:
It’s ok, and respectful, to keep your initial response short and to the point. If a journalist needs more information from a source, they will ask for it.

Be responsive:
Make sure you are available to answer any follow-up questions or provide additional information if needed. Provide a phone number as well as email contact details.

Follow these tips and you’ll improve your chances of securing some media coverage.

---

Dot Star Media provides a media request service connecting journalists with businesses, academia and charities.

Businesses and public relations people looking to receive journalist enquiries are welcome to try the Dot Star Media journalist enquiry service – see https://dotstar.media/

Journalists can send media requests to a wide range of business, PR, charity and academic sources using this journalist enquiry form. Dot Star Media also monitors Twitter for journalist requests and alerts its network to relevant journalist enquiries. More information on how it works here: https://dotstar.media/journalists/

Like many, I spent some time this weekend playing with ChatGPT and being amazed by its ability to spit out passable ‘content’ on pretty much any subject. Taking the area that Dot Star Media operates in I asked ChatGPT for five reasons why businesses should be responding to journalist enquiries, or media requests, found on Twitter.

It came up with these reasons – all wrapped in the robotic ChatGPT style:

1. To maintain positive relationships with the media.
2. To influencing the narrative around their brand.
3. To help build trust with customers and stakeholders
4. To stay informed, and ‘keep their fingers on the pulse’.
5. To take advantage of opportunities to showcase products, services and expertise.

It’s not a bad list.

The temptation for using AI to mass produce content for SEO purposes is obvious. Indeed, I used AI generated content to support this blog post. But, where will all this lead? One can imagine the web becoming stuffed (more than it already is) with bland AI generated content.

OpenAI assures us that as a Large Language Model (LLM) it can’t actually generate anything original.

If LLM training data itself draws upon AI generated content is there a risk we end up with an ever-worsening web of self-reflecting, endlessly mirrored, AI generated content?

In a world of SEOs and marketers using AI generated content to boost rankings, search engines will want to distinguish derivative AI generated content from the genuinely original content that was created by humans.

OpenAI ‘thinks’ that doing this will be tricky, especially as machine generated text can be ‘humanised’ by a real-living editor.

In a positive note, Paul Graham suggests that in a sea of mediocrity, the “price” of good writing could go up.

If AI turns mediocre writing containing no new ideas into a commodity, will that increase the "price" of good writing that does contain them? History offers some encouragement. Handmade things were appreciated more once it was no longer the default.

— Paul Graham (@paulg) December 4, 2022

There may be parallels here with artisan or organic food. Artisan produce commands a premium price and is available in fewer locations. Maybe we’ll have a class of ‘artisan writing’ for work that’s been lovingly produced by organic humans. Troublingly, artisan food is out of reach to those who can’t afford it. Maybe we’ll see similar barriers emerging for expensively produced human content. Expect more and higher paywalls around the most exclusive and highest quality original content.

Whatever the future brings, Dot Star Media is here to support human journalists. Our journalist enquiry service connects journalists with thousands of human contributors – who are ready and waiting to support journalists do their work creating fresh and original writing.

Dot Star Media ‘gold’ tier customers can receive their journalist request notifications in Slack.

Having your journalist requests sent to a Slack channel might work better than email alerts for a couple of reasons: Delivery to Slack is quicker than email and it’s easier for your team to collaborate on the best way to respond to a request.

How to setup Slack for Dot Star Media journalist requests

First of all, decide where you want to see your journalist request alerts. From the Slack desktop application or website choose an existing channel, or create a new Slack channel.

Next, give your new channel a name and description and press the ‘create’ button. You can invite colleagues to the Slack channel that will receive journalist requests now, or later on.

Once your new channel exists the next step is to create a Slack app. Visit https://api.slack.com/apps and press the ‘create new app’ button.

Choose the Create an app ‘From scratch’ option

Your new app will need a name. In this example I called our app ‘Dot Star Media alerts’. Then pick the workspace that contains your channel for receiving journalists requests. Press the ‘Create App’ button.

On the next page, called ‘Building Apps for Slack’, select ‘Incoming Webhooks’

Then, if not already activated, switch the ‘Activate Incoming Webhooks’ to ‘On’. Depending on how you are currently using Slack in your organisation, this may already be selected.

The next step is to press ‘Add New Webhook to Workspace’

Choose which channel to send journalist request alerts to, and press ‘allow’.

You’ll then be taken to a page that provides you with your new Webhook URL. Copy the Webhook URL to your clipboard and head over to the Dot Star Media website

On the Dot Star Media website, from the navigation menu, click ‘Organisation’ and then ‘Configure channels’

This will open the ‘Distribution Channels’ page. Check the ‘Slack webhook enabled’ check box and paste in the Webhook URL from your Slack app into the webhook url box and Save Settings.

And now, your journalist request alerts should feed into your Slack channel as they happen.

There are quite a few steps here. Please contact us for support as required.

When starting on a new job, or patch, journalists often invite suggestions for stories to cover. This makes the moment that a journalist takes on a new role an opportune time to pitch. To help public relations people track journalist job changes we’re maintaining and sharing a collection of journalist ‘job move’ tweets.

If you find journalist job move information useful you can bookmark the journalist job moves page or you can monitor the curated job move timeline directly on Twitter.

Many subscribers are successfully using our keyword filtering system to receive fewer, more relevant journalist request alerts. Sometimes we see fairly complex phrases, of three, four or more words being used in subscriber keyword lists. These more complex phrases are unlikely to match what journalists write in their requests – and so will return few matches.

To provide guidance when entering keywords we’ve added a contextual warning banner that pops up when a complex keyword is entered.

Some related posts on keyword filtering of journalist requests

• How to setup keyword filters
• Toggle keyword filters on and off
• Filtering with regular expressions

We’re happy to provide support on using keyword filters to improve your journalist request feed results – so please contact us.

The Dot Star Media journalist request service is one year old. We’re proud to have helped journalists find sources and subscribers earn media coverage. Over 1,000 media relations professionals at PR agencies, businesses, charities, and universities are receiving journalist requests via Dot Star Media. Here are some testimonials.

We’ve enjoyed bringing innovation into the journalist request space. Here’s a round-up of some of the developments from our first year.

Super fast automated #journorequest alerts (Jan 2021)

Speed of journalist request alert delivery matters. Busy journalists with looming deadlines will often go with the first (good) responses they receive. Thanks to automated text scanning and classification of journalist requests most of the alerts we distribute are received by subscribers within seconds of being posted. This gives Dot Star Media customers an advantage in responding quickly.

Journalist requests in Microsoft Teams, or Slack (Jan 2021)

Some subscribers use Slack or Teams to manage workflow. Depending on how your organisation operates, receiving media request notifications in a Slack or Teams channel can offer some advantages over receiving alerts by email: delivery to Slack is quicker than email and it’s easier for your team to collaborate on the best way to respond to a request.

Journalist request keyword filtering (Jan 2021)

Keyword filtering means that niche businesses and single issue campaigning organisations can receive relevant journalist requests without being distracted by alerts that are irrelevant to them. Keyword filtering of requests benefits journalists too because it means a wider pool of sources find value in monitoring journalist requests.

Journalist request digests (March 2021)

In March 2021 we added Journalist Enquiry Digests. These emails group requests – still filtered by topics and keywords – into a single periodic alerts sent at pre-determined intervals. Digests alerts look like this:

Artificial intelligence keyword suggestions (April 2021)

What sort of tech company would we be without using a bit of AI?  When entering keywords for keyword filtering, we’re using a Semantic Network Robot for finding words that are related to the original keyword. This is useful for building a keyword list because it’s quite hard to predict what words a journalist will use in their requests.

Journalist request submit form (May 2021)

In May 2021 we added a journalist request submission form for journalists. This means we can support journalists who want to send more detailed briefs than Twitter allows or prefer to avoid the public nature of social media.

Block individual senders (Jun 2021)

For those that monitor #journorequest on Twitter the ‘mute’ option is useful for hiding Tweets from twitter handles that are not relevant to their work. We’ve added similar functionality to Dot Star Media journalist request alerts. It’s easy to exclude any individual sender from an alert feed.

Enquiry search (June 2021)

Sometimes it helps to look back. The enquiry search page provides a keyword search of historic journalist requests. If you want to find a list of journalists who have recently requested input on a particular subject, enquiry search can help.

See the effect of keyword filters (Aug 2021)

This development came out of a conversation with a customer who wanted to toggle their filters on and off. The customer wanted to which requests their keyword filters were removing from their feed, and to scan the unfiltered request stream for possible new keyword filters to add.

Filter requests by number of followers (Aug 2021)

The journalist follower threshold allows a subscriber to filter journalist request alerts based on the number of followers a journalist has.

Advanced filtering with word boundaries (Sep 2021)

For more precision on keyword filtering we enabled regular expressions on the filters. In the image below the word ‘ai’ is given a word boundary, performing a whole word search. This stops alerts on ‘airport’, but continues to alert on ‘AI’. Occasionally very useful.

See a journalist’s previous requests (Oct 2021)

We added a page that gathers together an individual journalist’s previous requests. Looking through earlier requests helps in understanding a journalist’s style and the subjects they have previously covered.

Recent article links on journalist request alerts (Dec 2021)

We improved the journalist information links section on journalist request alerts with the addition of links to Muck Rack ‘recent articles’ pages.

Sending and receiving journalist requests

Journalists can submit requests at https://dotstar.media/submit. There is no charge to submit a request.

To receive journalist requests please register for a two-week free trial at https://dotstar.media/register

We’re including links in our journalist request alerts to journalists’ recent article pages on Muck Rack. Reviewing a journalists’ recent articles can provide information on their typical content and writing style. Familiarity with a journalist’s work can help when tailoring a pitch. For example, you might be able to see how a journalist has used quotes from spokespeople, or the way in which brands have been mentioned, or if the outlet the journalist is writing for has provided outbound links.

Recent article links on alert emails

You’ll find the links to recent articles in the ‘Links’ section on the journalist request email alert. Recent article links also appear in the Slack and Microsoft Teams journalist request alerts.

After reviewing a few possible options we decided to link to Muck Rack’s public journalist profiles because they provide recent article coverage for most of the UK and Irish journalists who are posting journalist requests.

Journalist request: information links

Most Dot Star Media journalist request alerts include four ‘additional information’ links.

• Previous journalist requests page on Dot Star Media
• Recent articles page on Muck Rack
• Link to the journalist’s Twitter profile
• Link to the journalist’s LinkedIn profile

There is sometimes a fifth link, as we research and add links to journalists own websites and portfolio pages.

Would you like to try Dot Star Media?

To receive Dot Star Media journalist requests for yourself please register for a two-week free trial at https://dotstar.media/register.

Journalists can submit media requests at https://dotstar.media/submit.